Kathy Baker obituary

Samaritans volunteer whose enduring legacy is the Listeners scheme to help prisoners in distress

A Samaritans volunteer for nearly 50 years, Kathy Baker, who has died aged 70, gave so much of her time to so many. But her enduring legacy will be the groundbreaking Samaritans Listener scheme which she founded in HMP Swansea in 1991 after a 15-year-old boy hanged himself in the prison.

The Listener scheme, whereby prisoners are trained to provide a patient and compassionate ear for fellow prisoners in distress, is one of the most innovative ventures introduced to the UK prison system and has saved countless lives. The governor of Swansea at the time, Jim Heyes, was a man of foresight who had been deeply affected by the death of the youngster and welcomed the Samaritans into his prison. He worked closely with Kathy to establish the Listeners as an integral part of his prison regime. Between them they created “a living organism”, as one governor described it, which has spread so that now every prison in the country is obliged to have such a scheme and to have a relationship with the Samaritans as part of their key performance indicators.

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