A pioneering project aims to double the amount of voluntary workers in hospitals and alleviate the stress levels and pressure staff face in the health service
Geoff Mann is about to mark 10 years as a volunteer at North Tyneside general hospital. The retired chartered quantity surveyor does a day a week, sometimes more, driving patients and visitors with mobility needs around the hospital in North Shields in an electric buggy.
â€œItâ€™s what everybody says â€“ the enormous sense of satisfaction,â€� says Mann, 77, when asked what he gets out of it. â€œYou meet a lot of people, you help them get around, you put them at ease if theyâ€™re worried â€“ and you feel youâ€™re part of one big family.â€�
Even three years ago, staff at my trust didnâ€™t know what to do with volunteers. But now they are bursting with ideas
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