Listening and empathy are the two oldest and most powerful tools of medicine | Ranjana Srivasta

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It’s tempting to blame shortcomings in healthcare delivery on a burdened ‘system’. But often it comes down to an elemental failure to listen

A door opens behind me, causing my shifting heel to land on a socked foot just as the resident warns me to watch out.

“Hey!� an irate voice protests. “First you keep me in pain and now you are trying to kill me.�

Related: To treat or not to treat: find out what really matters to the patient | Ranjana Srivastava

Related: The three questions that every patient should ask their doctor | Ranjana Srivastava

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This post was syndicated from Health | The Guardian. Click here to read the full text on the original website.

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