Findings of worldâ€™s biggest workforce study are both shocking and uplifting â€“ and should prompt healthcare leaders to act
The latest NHS staff survey â€“ the worldâ€™s biggest workforce study â€“ is both shocking and uplifting. It highlights appalling communication by senior managers, increasing anger about pay and signs that discrimination is on the increase. But it also reveals extraordinary resilience under pressure.
Almost half a million staff responded to the questionnaire last autumn. The growing pressure for action on pay is clear, with just 31% saying they were satisfied with their pay. This is a fall of 6% since 2016, one of the biggest changes in the survey.
Communication from senior managers across the sector is awful
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